What is the Process Communication Model® ?
PCM is the tool to make a daily difference
You have meetings, take calls, and you stay up-to-speed with e-mails and apps. But how can you truly connect in a world that’s always on? And how can you create an environment in which your team will thrive and build on each other’s strengths?
The Process Communication Model® (PCM) is the premier tool for decoding human interactions. As leaders and colleagues, you can learn to speak each other’s language and contribute to a workplace that leverages differences for the better.
Practical results, every day
PCM is practiced in 58 countries by leading organizations, such as NASA, L’Oréal, Pixar, and BMW, serviced by a network of 6 000 + certified trainers and coaches.
What Process Communication Model can do?
The benefits for You
Genuine connections
Observe others’ behaviors in order to make mutually satisfying connections.
Less stress, more substance
Overcome miscommunication that stands in the way of stronger relationships.
A better world
Let every conversation contribute to a world that leverages differences for the better
The benefits for your Organisation
Inclusive yet individualized leadership
Recognize each team member’s needs to motivate individuals most effectively.
Improved productivity
Redirect negative talk or miscommunication into productive outcomes.
Welcomed diversity
Leverage differences in culture and personality to unite people and work together.
The Process Communication Model® is an award-winning tool for decoding human interaction, developed by clinical psychologist, Dr. Taibi Kahler. As a researcher of transactional analysis, he uncovered patterns of distress behavior that all humans possess and identified conditions that individuals need to thrive.
Along the way, Dr. Kahler also identified six Personality Types that we all have within us and can connect to. Understanding these types lets us predict our own and others’ behaviors, prevent disengagement or distrust, and boost changes for the better. By practicing PCM, we can observe and identify our own and other people's preferences.
How it works ?
Be aware of your personality
Understanding your preferences means knowing what energizes you and what ticks you off.
Adapt your communication style
In order to make a genuine connection that feels good for both of you.
Recognize what other people do, say, and show
These observations inform you about people’s preferences and the best way to connect.
Build happier relationships
With everyday interactions, at work and at home, every day.
PCM differentiates among six personality types, which we all have within us:
Thinker, Persister, Rebel, Promoter, Harmonizer, and Imaginer.
Each type has its own strengths and preferences.
A different combination of the six types takes center stage in every one of us.
People with a lot of Thinker energy are responsible and logical
They look gorgeous facts and data.
Here’s how to connect:
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Provide thorough information
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Show them you value their work and time
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Ask for their ideas
Thinker
People with a lot of Persister energy are dedicated and attentive.
They need to be respected for their conviction.
Here’s how to connect:
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Ask for their opinions
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Invest in mutual respect
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Show them you appreciate their valuable contributions
Persister
People with a lot of Rebel energy are spontaneous and creative.
They bring energy and like to try something new.
Here’s how to connect:
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Keep it playful and use humor
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Allow room for new ideas and experiences
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Be open to spontaneous reactions
Rebel
People with a lot of Thinker energy are direct and charming.
They always find a way to make things happen.
Here’s how to connect:
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Skip the small talk and get straight to business
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Challenge them with promising initiatives
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Offer them the opportunity to shine
Promoter
People with a lot of Harmoniser energy are warm and compassionate.
They need to be to feel good and they need to be appreciated for who they are.
Here’s how to connect:
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Create a pleasant atmosphere
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Show that you appreciate him or her
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Invite collaboration in cary setting
Harmonizer
People with a lot of Imaginer energy are imaginative and calm.
They need to take their time to reflect and to ponder concepts.
Here’s how to connect:
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Provide them time and space
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Give clear instructions
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Appeal to their imagination
Imaginer
Let's plan your PCM journey
